If I place an order for you, can you give me any guarantee (that you’ll send the goods to me)?
DBX attaches great importance to brand credibility. We regard sincerity and honesty as our rules of daily work and perfectly abide by it. We value every order of every customer, and therefore have accumulated a good reputation. We believe that 23 years of business history can illustrate this perfectly:
We are a supplier with a complete system of our own factory, an experienced purchasing team and a logistics delivery warehouse. All the products you order can be traced to the whole process of its production, testing, packaging, and delivery.
When the goods are shipped, we will issue you a customs clearance certificate and logistics order number, so you can track the movement of the goods in real time.
If you are still worried and troubled, you can also pay through PayPal.
We have a reliable after-sales guarantee, and the product can be returned or exchanged if there is any quality problem. We have never owed any customer’s return processing.
We have independent websites, Alibaba platform stores, Global Sources platform stores, Facebook, YouTube, LinkedIn and other third-party platform accounts online. You can place orders (for third-party protection) and track DBX through these platforms. You can also leave messages about orders and other matters on these platforms.
We will also carry out offline exhibitions from time to time. You can also go to the site to have face-to-face interactions with us to deepen mutual understanding (we will update relevant exhibition information on the above online platforms).